Shipping Policy
This Shipping Policy explains how orders placed through USA Business Cards are prepared and shipped. Because products such as business cards and other printed materials are custom made according to customer-selected specifications or submitted artwork, an order may require production before it is shipped.
Order Processing
Orders are reviewed after they are submitted. Processing may include confirming the order details, reviewing submitted artwork and determining whether a digital proof is required or requested. Production and shipment depend on the information and files associated with the order being complete and usable.
Production and Proof Approval
Production time is separate from shipping or transit time. Custom printed products may need to be produced before they can be handed to a shipping provider.
When a digital proof is provided, production may depend on receiving the customer’s approval. Customers should carefully review the proof before approval, including spelling, names, phone numbers, email addresses, website addresses, QR codes, layout, artwork and other customer-provided information. Approval confirms that the customer has reviewed the proof and authorized production based on the approved information.
Questions or requested changes may affect when an order can proceed to production. No specific production or approval timeframe is stated in this policy.
Shipping
After production is complete, the order is prepared for shipment to the address provided by the customer. Shipping or transit time begins after the order has been shipped and is separate from the time required to produce the printed products.
Available shipping services, destination coverage and applicable charges may depend on the order, destination and shipping options presented during the ordering process. USA Business Cards does not guarantee a carrier delivery date unless a specific commitment is expressly provided with the order.
Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address, including any apartment, suite, unit or other information needed for delivery. Customers should review the shipping address before submitting an order.
If an address needs to be corrected, contact contact@usabusinesscards.com as soon as possible. An address change may not be possible after an order has entered production or shipment.
Shipping Charges
Any applicable shipping charges should be reviewed during the ordering or checkout process before the order is submitted. Shipping charges may vary based on factors such as the selected service, destination and order details. This policy does not establish a universal shipping rate or free-shipping offer.
Estimated Delivery
Delivery estimates, when provided, are estimates rather than guarantees. The total time for an order to arrive may be affected by production, digital proof approval, destination, selected shipping service, weekends or holidays, address issues and circumstances outside reasonable control.
Customers should consider both production time and shipping or transit time when planning for an event, mailing, promotion or other business need.
Tracking
Shipment tracking information may be provided when available for the selected shipping service. Tracking information is supplied for shipment reference and may not show activity immediately after an order leaves production. Customers should use the tracking information provided and contact USA Business Cards if they have questions about an order’s shipment status.
Delivery Delays
Delivery may be delayed by circumstances such as transportation interruptions, weather, holiday volume, address problems, service disruptions or other events outside reasonable control. A delivery estimate does not create a guarantee of delivery by a particular date.
Incorrect or Incomplete Addresses
An incorrect or incomplete address may result in a delivery delay, returned shipment or additional handling requirements. Any available options for correcting or reshipping an order will depend on the order and shipment status. Contact contact@usabusinesscards.com promptly if you discover an address problem.
Lost or Damaged Packages
If a package appears to be lost, arrives damaged or cannot be located, contact contact@usabusinesscards.com with the order information and a description of the issue. For visible damage, customers should retain the packaging and any affected products while the matter is reviewed.
Reported shipping problems may need to be reviewed before a resolution is determined. This policy does not promise an automatic refund, replacement or reprint.
Order Delivery Issues
If an order has not arrived as expected or the delivered products appear to be incorrect, damaged or incomplete, contact USA Business Cards as soon as reasonably possible. Include the order details, shipping address and any relevant tracking information or photographs so the issue can be evaluated.
Shipping questions and order problems are handled based on the circumstances of the individual order, including its production and shipment status.
Contact Us
For questions about order processing, production, shipping or delivery, contact:
USA Business Cards
Email: contact@usabusinesscards.com
